Episode 36: A false choice: systems of record vs. systems of engagement (Ep. 49)

What's the best way to categorize and prioritize your IT projects? Splitting them up between systems of record (ERP) and systems of engagement (user-facing apps) is a popular mode of thinking, highly related to bi-modal IT. In this episode, guest Ian Andrews explains why this framing is a bad idea and offers a value-driven way of thinking about it instead, along with plenty of commentary from Coté and Richard. See full show notes at: http://cote.io/conversations49